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Shipping & Returns

RETURNS

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  • All customers must return their items within 7 days of the date shown on their dispatch email to be eligible for either a full refund or exchange.

  • All items must be unworn and unwashed. 

  • Refunds for sale items are not accepted.

  • All items must be returned in their original packaging.

  • We do not offer free returns postage, therefore all customers are liable for their own postage costs.

  • We do not refund shipping costs.

  • All customers are responsible for checking available sizes. 

  • If you try to make a return, we may have to send it back to you and ask you to cover the delivery costs.

  • All products are at the responsibility of the customer until they have been delivered to us.

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Please contact us at punjabidriponline@gmail.com for a returns form. 

We reserve the right to refuse a return if we deem it to be in an unsuitable condition and the items may be returned to you at your own cost.


The following products can NOT be returned:

  • Showing signs of being worn, washed, modified or damaged in anyway will not be eligible for refund. 

  • If they are marked, soiled, stretched, bleached or damaged in anyway.

  • If they are scented with aftershave, perfume, deodorant or smoke.

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SHIPPING

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  • All orders will be dispatched within 7-14 working days and will always be sent via tracked shipping.

  • In the event that any orders are undelivered due to incorrect details provided by the customer, it will be the customer that is responsible for payment of re-delivery.

  • We are not responsible for any orders which are damaged during delivery.

  • Once the products have dispatched from out office. All orders are completely out of our control.  It is the customers responsibility to be present in receiving the order

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CUSTOMS

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  • Prices do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information. Being a new & small brand we are unable to cover any extra customs fees.

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